AI Helpdesk
Deliver exceptional customer support. AI auto-responds to common queries, knowledge base for self-service, SLA tracking, and shared team inbox for collaboration.
Tech Stack
Features
AI Auto-Response
AI answers common questions instantly from your knowledge base.
Ticket Management
Create, assign, prioritize, and track support tickets.
Knowledge Base
Build a self-service help center with articles and FAQs.
SLA Tracking
Set response and resolution SLAs with escalation rules.
Team Inbox
Shared inbox for email, chat, and social media support.
Customer Portal
Customers can submit and track tickets via a branded portal.
Choose Your License
One-time payment. Lifetime access to source code.
Starter
₹1,499
One-time payment
- Single domain license
- Source code access
- 6 months free updates
- Community support
Professional
₹2,999
One-time payment
- Single domain license
- Source code access
- Lifetime free updates
- White-label rights
- Priority email support
Extended
₹5,999
One-time payment
- Single domain license
- Source code access
- Lifetime free updates
- SaaS / resale rights
- White-label rights
- Priority support
Unlimited
₹11,999
One-time payment
- Unlimited domains
- Source code access
- Lifetime free updates
- SaaS / resale rights
- White-label rights
- Dedicated support
- Reseller rights
Frequently Asked Questions
Does AI handle tickets automatically?
Yes, AI auto-responds to common queries and suggests answers to agents for complex ones.
Can I set up SLAs?
Yes, define response and resolution time SLAs with automatic escalation.
Does it support multiple channels?
Yes, email, live chat, WhatsApp, and social media — all in one inbox.
Related Products
AI Invoice Generator
GST-compliant invoicing with AI auto-fill, UPI QR codes, and WhatsApp delivery.
₹999
Aivonity CRM
Smart client management — lead tracking, pipeline view, auto follow-ups, WhatsApp integration.
₹1,999
AI Payroll Manager
Automated salary processing with TDS, PF/ESI compliance, payslip generation, and bank transfers.
₹1,999